Casting Call

The second Google inconvenience this year has been resolved. Unlike the battery update that crippled my Pixel 4a, bringing my Chromecast pucks back to life with new encryption certificates didn’t cost me anything. Google’s follow-up is appreciated.

Update regarding your Chromecast device

Thank you for your patience as we worked to resolve the issue with Chromecast (2nd gen) and Chromecast Audio devices. As of today, this disruption has been fixed.

If you did not perform a factory reset, your device should now function normally. If it is still not functioning as intended check the firmware version of your device by following the instructions here. If your device is not on the corresponding firmware version, please try rebooting your device to start the update process.

For users who have performed a factory reset, you will need to update your Google Home app to the latest version (3.30.1.6 for Android and 3.30.106 for iOS) to set up your Chromecast (2nd gen) or Chromecast Audio device again. The app roll out is beginning today and may take up to a few days to roll out to everyone. Updates will be posted in the Google Nest Community.

We sincerely apologize for this disruption and any inconvenience it may have caused, and we are committed to ensuring all users are back up and running as quickly as possible.

© 2025 Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States

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