Dear Verizon

Verizon Fios has been my ISP for exactly twenty years. I dropped Fios TV a year ago, after the forced switch from QAM to IP. The soft picture quality, that compared unfavorably to even DVD, was unacceptable to me.

Verizon is now about to disable Bismo’s DVR. He has a 4K TV, and perhaps Fios IP TV will look better on that than it did on my 2K setup.

Regarding my Internet service, I am once again trying to get the attention of an actual person to address this serious security issue within the Verizon Fios router.

At home, when I disable Wi-Fi on my Pixel 8a phone, leaving 5G/LTE network access, I am able to use Verizon Home remote administration. This is with Normal Security set on the G3100 router and without Remote Administration enabled. Which means that I, or potentially anyone else, can access my Fios home network from anywhere on the Internet. Clearly, the Verizon Home utility has backdoor access into the G3100 router. This is a serious security hole.

https://community.verizon.com/discussion/1834065/verizon-home-access-works-over-the-internet?utm_source=community-share

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