Ted Talk – 4

Although Ted was the only person I ever fired, there were a couple other guys, both White, who came close. One of them transferred to a non-traveling group after I told him he had to stop submitting his bar tabs as dinner receipts on his expense reports.

Years later, when I was reporting to a different boss, the other guy was an existing employee who had been foisted on me after he hadn’t worked out in another group. He would return from lunch bleary-eyed and smelling of booze. Fortunately for me, he quit on the day I was going to reprimand him for his poor job performance.

Ted had made it through the requisite probationary period, and his first solo business trip went well, according to the customer. He seemed to be a good fit for my installation group, but it didn’t take too much longer for the trouble to begin.

Life on the road required crazy hours, including occasional weekend travel, and doing whatever needed to be done, whenever it had to be done. So back at the office there was some flexibility with the schedule, but everybody needed to be in by 10. The weeks when Ted wasn’t traveling, he started coming in late on Fridays.

The office was in Cambridge, and Ted lived in Cambridge with a roommate. He took the subway to work, so he didn’t have a long or difficult commute.

After a couple of times when Ted didn’t show up until well after 10, I asked him what was going on. He was doing his DJ side gig on Thursday nights. I said something like, “That’s cool. Enjoy it, but don’t let it interfere with your job, okay Ted?” My little internal warning bell started ringing again.

Ted wasn’t the only company employee with a side job or avocation. One had a weekend food concession stand on Boston Common. Another worked with the fireworks company that put on the big 4th of July shows with the Boston Pops. Before retiring, when I was, to my regret, a boss once again, I suspected a telecommuter was taking extra long lunches to be an Uber driver. Thirty years earlier, before cell phones, it wasn’t easy locating Ted when he was a no-show.

Ted was a sharp dressed young man, but when he made his late appearances on Fridays he looked like he’d had a late night, and not much got done the rest of the day. Repeated verbal warnings didn’t help. I couldn’t tell Ted he had to quit doing whatever he was doing Thursday nights. All I could do was remind him to be in by 10 on Fridays, and that I was becoming concerned about his job performance.

The guy who drank his dinner was put on notice because he passed out while dining with a customer. A woman in my group, who was a co-worker at the time, caused a huge problem when she was with a customer, and made what was perceived to be a pass at another woman. That event resulted in a contract change allowing customers to reject any company representative from further in-person visits for any reason.

I began to worry how Ted was handling himself when he was away on business. Consulting with my boss, we decided to risk waiting to see if a customer complained or even invoked the contract clause. Would they be reluctant to do that because Ted was Black? For that matter, was Ted being Black a consideration for me, as his supervisor, to cut him some extra slack?

Bring Back Avocado Green!

The kitchen’s inevitable first appliance with a stainless finish, rather than white.

The installation went all right, but not entirely. One of the guys, let’s call him the “assistant,” did something wrong, and they tried to BS me about it. Not a good idea. The other guy, let’s call him the “installer,” made it right, after I kept insisting I knew that something was wrong, which it was. That’s all I have to say about that.

Update: Actually, that isn’t all I have to say. I see they dinged the door. That’s what happens when you don’t unbox inside the house, but do it in the truck, then have one guy haul it inside — in the rain — by himself. That’s after tearing off the factory-installed insulation cover, because you think it’s packing material. I’ve requested an exchange. They’ll likely offer a credit on the installation cost. Always — always — unbox on premises. How can they not know this?

Pondering Numbers

1. As a young comic book kid, I looked forward to seeing the circulation figures in the October issues. Total Paid Circulation was the number that mattered. The New Yorker is the last magazine I subscribe to by mail, and the total paid distribution of the print edition is down to only about 650,000 copies.


2. I have a digital-only subscription to The New York Times. It recently had a feature on physical fitness, and I did a double-take on the percentiles by age and time to run one mile. When I was 17-21 years old I could run a mile in 6:15. I was never good enough a runner to qualify being on a track team. It’s laughable that I was in the top 1% of males. How many people run at all after high school, anyway?


3. You know how I go on about the dominance of Epic Systems in the electronic medical records market? Here’s a chart showing how Epic has performed since I retired, relative to the other two prime vendors.