Note: Yes, I edited this image
Best Buy, a store I like visiting (I bought my new Canon Pixma MP600 there), is coming under scrutiny for deceptive pricing and poor customer service.
George Gombossy, of the Hartford Courant, reports that the Connecticut Attorney General is now investigating the existence of an internal Web site used by Best Buy sales people to convince customers that items are no longer posted on bestbuy.com at the “previously” listed sale price. Click here.
A quick search reveals there are other unhappy recent Best Buy customers. They tell some interesting stories; this one in particular, because it involves a soldier stationed in Afghanistan.
Circuit City is a bit less convenient to get to, so I don’t go there often. The CC chain is in trouble, but not as badly as CompUSA, which is closing half of its stores! The only one that will be left in Massachusetts is way out in Holyoke.
Tom says thanks for the warning. Of course, he usually sticks to Circuit City.