Unscheduled Downtime

While costumed kids were at my house treating themselves to candy, Bluehost was tricking me with an expired SSL certificate. The site went down with a 403 FORBIDDEN ACCESS error. Which was doubly frustrating, because a few days ago I’d received notification that my certificate renewal had been processed.

So at the end of the night’s activities I had a text chat with customer support. It began with the usual scripted questions. “When was the last time the site was working? Did you make any changes?” Knowing with certainty what the problem was, I replied, “These are pointless questions. Did Bluehost let my SSL certificate expire? Please answer MY question.”

A new certificate was issued, and a couple of minutes later the site came back up at 9:45 ET. The question now is, why is the new one good for only three months?

Issued On Tuesday, October 31, 2023 at 7:43:37?PM
Expires On Monday, January 29, 2024 at 6:43:36?PM

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