Weirdest damn problem. Facebook is working on my Verizon phone over Verizon FiOS Wi-Fi, but Facebook isn’t working from any browser on three different PC’s, connected over the same router. Extremely strange, and it isn’t a browser vs. app issue, because Facebook’s Windows app is likewise blank. And it isn’t a DNS problem.
C:\Windows\System32>nslookup facebook.com Server: Fios_Quantum_Gateway.fios-router.home Address: 192.168.1.1 Non-authoritative answer: Name: facebook.com Addresses: 2a03:2880:f172:81:face:b00c:0:25de 157.240.245.35
Doesn’t appear to be a routing problem either.
C:\Windows\System32>tracert facebook.com Tracing route to facebook.com [157.240.245.35] over a maximum of 30 hops: 1 6 ms 5 ms 6 ms Fios_Quantum_Gateway.fios-router.home [192.168.1.1] 2 8 ms 7 ms 18 ms lo0-100.bstnma-vfttp-354.verizon-gni.net [96.237.232.1] 3 13 ms 57 ms 16 ms b3354.bstnma-lcr-22.verizon-gni.net [100.41.13.102] 4 * * * Request timed out. 5 15 ms 17 ms 9 ms 65.208.14.250 6 13 ms 16 ms 15 ms po101.psw02.bos5.tfbnw.net [129.134.32.39] 7 10 ms 16 ms 15 ms 173.252.67.53 8 39 ms 17 ms 18 ms edge-star-mini-shv-01-bos5.facebook.com [157.240.245.35] Trace complete.
The outage is widespread, apparently on the east coast, and it’s also on MacOS. Facebook on Google Chrome on my phone is also a no-go. I never received a code for 2-factor authentication. It’s as if Facebook is now restricted to their phone apps.
Update: The service is back. All I did was refresh the Facebook page for the umpteenth time. This time it came up. Whatever was wrong was totally on Facebook’s end.