How about a review of the Social Security Administration’s processes? Let’s assemble a team of experienced managers and technologists from within the administration, especially if they have concerns about how the administration operates.
Knowledgeable outsiders, including business experts and past SSA personnel, will also be recruited. Input from many beneficiaries will be solicited. After a careful review, new procedures will be recommended and a implementation plan developed for upgrading the technology.
Nah, let’s not do that. Let’s assume there is rampant waste to be found, and we’ll toss a bunch of nervy, inexperienced kids in there, with no knowledge of the existing systems or underlying technology. They’ll tear everything apart, let the chips fall where they may, and everybody will have to hope for the best, especially those who receive Social Security benefits.