Still no heat. Hope the service technician gets here before nightfall.
My 8:00 call for service wasn’t logged! So, when I called at 2:00 they didn’t know I had no heat. This is the sort of screw-up that makes customers look elsewhere. A technician is here now.


Glad you got it fixed — some cold days ahead!
As expected, a bio-fuel clog, but also the igniter was shot.
Basic competence is harder to come by than one would think.