I’ve Changed My Mind

Bluehost has really pissed me off. If they don’t make me happy, I won’t wait until Trump is out office to shut down this site. I’ll do it before my plan renews at the beginning of next year.

What did Bluehost do to make me so mad? Here are a couple of comments I left for them on LinkedIn.

I am a 16-year customer, on a Bluehost chat right now, and I am not pleased. All of sudden, without prior notice, I need to buy a security certificate, just to log onto my email accounts with Thunderbird?! This is unacceptable!

SIXTEEN YEARS a customer, and out of nowhere you clobber my email client access without prior notification. Less marketing and more management, please! Send me a promo code for a Wildcard DV SSL to make me happy.

Follow-up: Cloudflare being the only change I have made in the past day, I put it on the table as a possible cause of the problem. Initially it seemed to be unrelated, because it should only affect website access, but now we aren’t so sure. Cloudflare is in the process of being deactivated. It remains to be seen if, assuming the process completes and Cloudflare is decoupled from my domain, e-mail client authentication works again. As I used to say at work, “Let’s swap all the tires until we find the flat one.”

Further Follow-up: Mail client access is working again for both sending and receiving messages. I’m waiting to hear what was broken and what fixed it.

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